Blaithe Unified Communication

All calls, SMS, email, Facebook, and Messenger threads, plus 2-way texting, reputation management, and conversation intelligence — included.

No more jumping between apps or missing important messages.

Brokerages and busy agents juggle texts on their phone, emails in Outlook, Facebook messages in one tab, and Instagram DMs in another, while leads go unanswered and opportunities disappear.

The Unified Communications suite ends that chaos forever. Every buyer, seller, past client, and referral partner conversation lives in one clean, searchable inbox — so nothing gets buried and no lead falls through the cracks.

Single unified inbox

Every call, SMS, email, Facebook message, and Messenger thread from all your leads and clients in one dashboard — no more app-switching.

Full 2-way texting

Send and receive SMS/MMS directly from the platform (or your existing business number) with templates, scheduling, and automation triggers.

Conversation intelligence

Automatically transcribes calls, tags sentiment (hot, warm, cold), highlights key topics (budget, timeline, location), and flags messages that need your personal attention.

Reputation management built-in

Automated review requests after closings or showings, plus monitoring and quick-reply templates for Google, Facebook, and Zillow reviews.

Lead nurturing across channels

Trigger personalized follow-up sequences via the exact channel the lead prefers (text for quick replies, email for detailed comps, Messenger for younger buyers).

Team collaboration

Assign conversations to specific agents, add internal notes, and see full history so everyone stays on the same page.

Never miss or bury another message

Texts that used to get lost in your personal phone, Facebook messages hidden in “message requests,” or emails drowned in promotions are now all visible in one organized inbox.

You’ll respond faster, look more professional, and stop losing deals because a lead “fell off your radar.”

Build trust and close faster with smarter conversations

Conversation intelligence shows you exactly what matters; budget concerns, urgency signals, preferred neighborhoods so you walk into every call or appointment already knowing the hot buttons.

Agents close 20–40% faster when they have full context at their fingertips.

Protect and grow your reputation on autopilot

Automated review requests after every closing or positive interaction turn happy clients into 5-star reviews without you remembering to ask.

Quick monitoring and reply templates let you handle any negative feedback before it spreads, keeping your online reputation strong in a market where reviews drive 80%+ of new business.

Nurture leads exactly how they want to be reached

Buyers and sellers communicate differently, millennials love text and Messenger, retirees prefer email, investors want quick SMS updates.

The system automatically uses their preferred channel and delivers personalized content (new listings, market reports, just-sold alerts), keeping your pipeline warm and top-of-mind for months without manual effort.

Stop Losing Track of Conversations

Core Features